For Professionals
Our training supports attorneys, mediators, counselors, HR professionals, educators, leaders, and other professionals who regularly encounter high-conflict behavior.
We have had an impact on over
professionals across the globe
Transformational
Impact
In professional settings, high-conflict situations can become destabilizing. Whether dealing with clients or colleagues, high-conflict can lead to litigation, license complaints, or a toxic and chaotic workplace culture.
Through our comprehensive training, courses, certifications, and consultations, the High Conflict Institute has helped over 1 million professionals in organizations across the globe. Our evidence-informed methods will help you manage professional risk, save time, and reduce stress.
Core Professional Trainings
Practical training programs designed for professionals who regularly encounter high-conflict behavior in their work.
New Ways® Training Programs
Our flagship training for professionals working with high-conflict clients, families, and disputes.
New Ways® programs teach the 4 Big Skills® for managing high-conflict behavior in structured and practical ways. These trainings are widely used by attorneys, mediators, counselors, coaches, and other professionals who need tools to reduce escalation and keep difficult situations moving forward.
Programs are available for professionals working in family law, mediation, youth services, and organizational settings.
Managing High Conflict Behavior in the Workplace
Specialized training for professionals navigating high-conflict dynamics in organizations and teams.
This program focuses on identifying patterns of high-conflict behavior in the workplace and learning strategies to manage disruptive situations while maintaining productive working relationships.
Ideal for HR professionals, managers, consultants, ombuds, and leaders responsible for maintaining healthy workplace environments.
Additional Solutions
Training, credentials, and expert support for professionals working with high-conflict people and situations.
Certifications
Advance your expertise and demonstrate specialized training in managing high-conflict behavior through formal certification programs.
On-Demand Courses
Short, self-paced courses that teach specific High Conflict Institute tools and strategies you can apply immediately in your professional work.
Consultation & Case Coaching
Work directly with High Conflict Institute experts for guidance on challenging cases or complex high-conflict situations.
Industries
High-Conflict People and situations can arise in any work environment, and the High Conflict Institute has the expertise to train, coach, teach, and consult in each and every industry. Here are some we specialize in:
Why HCI?
Certain professional situations are so vicious that they become a source of exhaustion and dread. Where other conflict resolution fails, the High Conflict Institute gives you the tools you need to succeed.
Co-founded by Bill Eddy and Megan Hunter, they bring a combined 70 years of experience to this proven model. Whether you’re experiencing a legal case, workplace dispute, or toxic work culture, HCI will provide guidance and resolution strategies.
Our group training, virtual classes, on-demand courses, and one-on-one consultations will show you’re not alone. Through HCI, you can find harmony, calm, and balance; you can find the missing peace.
Get Started
We are the go-to educators and trainers for cutting-edge advanced conflict resolution strategies. Since 2008, we’ve been making the world a more peaceful place with our keynotes, consultations, customized training, books, and online courses. Contact us to learn more!