The stresses of public sector employment can create unique pressure points for workers. In this environment, high-conflict individuals and situations can wreak havoc as government organizations and agencies are low hanging fruit for high-conflict people. HCI will teach the proper techniques to overcome and find the missing peace.
Government organizations face increased scrutiny from the public and media, all while performing tasks crucial for local communities, states, and the country. These are no places for unchecked high-conflict people or situations. Our training gives you evidence-based strategies for reducing risk and managing inflammatory behavior such as blaming, divisiveness, bullying, and intimidation.
HCI’s training, consulting, and coaching transforms organizations and employees by teaching the proper skills to resolve high-conflict situations.
Using the WEB Method® you will find a quick and easy way to identify high-conflict people.
Using our CARS Method® you will have the strategies to manage high-conflict situations creating a more peaceful environment.
You will learn how to interact verbally with an EAR Statement™ followed by a THINK Action.
Using the WEB Method® you will find a quick and easy way to identify high-conflict people.
Using our CARS Method® you will have the strategies to manage high conflict clients, opposing counsel, and other professionals.
You will learn how to interact verbally with an EAR Statement™.
You will master written communication with a BIFF Response®.
You will master written communication with a BIFF Response®.
You will learn a proposal-focused strategy for making decisions and reaching agreements in high-conflict situations.
You will learn how to prepare for, structure and manage meetings that have potential for a high-conflict disruption.
You will learn a proposal-focused strategy for making decisions and reaching agreements in high-conflict situations.
You will learn how to prepare for, structure and manage meetings that have potential for a hi
Our menu of solutions provides flexibility to any professional, business, or organization. From one-on-one consultations to group trainings, we will help you overcome your high-conflict situation and bring your professional life back into alignment.
We come to your firm, bar association, law society, court, staff training or other group with a training customized specifically for you, whether a keynote, conference, or workshop.
This hybrid course is for mediators to learn a structured high-conflict mediation method, focused on a reverse interest-based approach that moves the parties forward instead of getting stuck in blaming and emotional reasoning.
This hybrid course is for workplace leaders to learn key skills and strategies to manage people who display high-conflict behavior and navigate and minimize the disruption high-conflict personalities cause to your work teams.
This hybrid course is for coaches to learn to coach employees with high-conflict behaviors and their co-workers to improve personal relationship skills and bring calm to high-conflict situations.
This hybrid on demand/Live Lab solution is designed to transform conflict within the organization through HCI’s advanced conflict influencing communication and limit-setting skills
One-on-one virtual (phone/Zoom) consultation with our workplace experts when you have a high-conflict dilemma in your organization. One-time or ongoing 1-hour consultations help anyone sort out a high-conflict situation.
We are the go-to virtual and on-site educators and trainers for cutting-edge advanced conflict resolution strategies. Since 2008, we’ve been making the world a more peaceful place with our keynotes, customized training, consultations, books, classes, and online courses. Contact us to learn more!
We are the go-to educators and trainers for cutting-edge mediation and conflict resolution strategies. Since 2008, we’ve been making the world a more peaceful place with our keynotes, consultations, customized training, books, and online courses. Contact us to learn more!
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