Whether your team faces everyday conflicts or predictable high-conflict behavior, we provide evidence-based training and consultation tailored to your organization’s needs.
World leaders in understanding predictable high-conflict behavior
Research-driven frameworks developed by Bill Eddy, LCSW, Esq.
Used globally in courts, workplaces, healthcare, education, and government
Tools that work in real-world situations, not theory
Scalable solutions for any size organization
Trusted for over 20 years
A comprehensive skills-based approach to high-conflict behavior
Our New Ways® programs teach the 4 Big Skills® for managing high-conflict behavior in real-world situations. These structured trainings are used by professionals working with families, workplaces, mediation, and youth.
Foundational training for workplace conflict
A practical training designed for organizations and professionals navigating difficult workplace dynamics, disruptive behavior, and ongoing conflict.
Ideal for: Managers, team leaders, and consultants
Formal credentials for professionals
Earn High Conflict Institute certifications that demonstrate specialized training in managing high-conflict behavior and applying our proven frameworks.
Designed for professionals who want formal recognition of their skills.
Learn at your own pace
Self-paced courses covering core High Conflict Institute tools and concepts, including BIFF®, CARS®, EAR®, and New Ways® skills.
Ideal for flexible learning and ongoing professional development.
Conflict Influencer® is a beginner-friendly class designed for individuals who want practical tools for handling difficult conversations and high-conflict situations in everyday life.
Conflict Influencer® class is a beginner-friendly class designed for individuals who want practical tools for handling difficult conversations and high-conflict situations in everyday life.
High-conflict doesn’t care about industries or job titles—that’s why our team spans law, courts, mediation, neuroscience, business, psychology, and social work. Co-founders Bill Eddy and Megan Hunter built HCI with one goal: give professionals the expertise to handle the toughest people and the highest-risk situations, anywhere they show up.
Clients, customers, coworkers, bosses, partners, family—you name it, we’ve seen the conflict, and we know how to shrink it. We reduce risk, bring clarity, and help people create solutions that actually last. With HCI in your corner, conflict stops being overwhelming and starts becoming something you can confidently manage—and create lasting change.
Recent Episodes
Join Bill Eddy and Megan Hunter as they explore the deeper dynamics of high-conflict personalities—from explosive clashes to quiet sabotage. They reveal what’s really going on underneath the drama—and how you can navigate it without getting pulled in.
When Addiction Meets Custody: Building a Plan That Holds, Part 2
When Addiction and Antisocial Behavior Collide in Custody
Why Your Child Absorbs Your Emotions
Passive Aggressive Behavior: Is It High Conflict?
Recent Episodes
Join Bill Eddy and Megan Hunter as they explore the deeper dynamics of high-conflict personalities—from explosive clashes to quiet sabotage. They reveal what’s really going on underneath the drama—and how you can navigate it without getting pulled in.
When Addiction Meets Custody: Building a Plan That Holds, Part 2
When Addiction and Antisocial Behavior Collide in Custody
Why Your Child Absorbs Your Emotions
Passive Aggressive Behavior: Is It High Conflict?
We’re the experts people call when conflict gets big, messy, or risky. Since 2008, we’ve helped professionals everywhere master high-conflict, through keynotes, consulting, custom training, books, and courses.
Let’s talk about making high-conflict smaller in your world.
Resources
Courses
