High-Conflict Behavior Is Predictable.

If it’s predictable, it’s manageable — and we can teach you how.

Trusted by

over 500,000 professionals trained in practical, research-driven conflict management and high-conflict resolution methods.
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Why Organizations Choose High Conflict Institute

  • World leaders in understanding predictable high-conflict behavior

  • Research-driven frameworks developed by Bill Eddy, LCSW, Esq.

  • Used globally in courts, workplaces, healthcare, education, and government

  • Tools that work in real-world situations, not theory

  • Scalable solutions for any size organization

  • Trusted for over 20 years

Signature Programs

New Ways for Work logo
A practical, scalable method that trains leaders and workplace coaches alike in the 4 Big Skills™—so they can handle high-conflict behavior with confidence and clarity.
New Ways for Mediation logo
A structured method using the 4 Big Skills™ to help mediators manage high-conflict cases and achieve more productive and realistic outcomes without getting stuck.
A structured 4 Big Skills™ method that trains counselors to prevent cases from becoming high-conflict and trains coaches to help parents build stronger conflict and relationship skills.
New Ways for Life logo
A 4 Big Skills™ method that trains adults to help young people manage emotions, communicate better, and build healthier relationships.
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Our Team of Experts

High-conflict doesn’t care about industries or job titles—that’s why our team spans law, courts, mediation, neuroscience, business, psychology, and social work. Co-founders Bill Eddy and Megan Hunter built HCI with one goal: give professionals the expertise to handle the toughest people and the highest-risk situations, anywhere they show up.

Clients, customers, coworkers, bosses, partners, family—you name it, we’ve seen the conflict, and we know how to shrink it. We reduce risk, bring clarity, and help people create solutions that actually last. With HCI in your corner, conflict stops being overwhelming and starts becoming something you can confidently manage—and create lasting change.

Founders Bill Eddy and Megan Hunter

Recent Episodes

Our Podcast: It’s All Your Fault!

Join Bill Eddy and Megan Hunter as they explore the deeper dynamics of high-conflict personalities—from explosive clashes to quiet sabotage. They reveal what’s really going on underneath the drama—and how you can navigate it without getting pulled in.

Ready to Build High-Conflict Confidence Across Your Organization?

We’re the experts people call when conflict gets big, messy, or risky. Since 2008, we’ve helped professionals everywhere master high-conflict, through keynotes, consulting, custom training, books, and courses.

Let’s talk about making high-conflict smaller in your world.