How to Reply to Angry Texts & Emails – 5 BIFF Response® Examples

BIFF book cover - red

©2017 Bill Eddy, LCSW, Esq. Dealing with High Conflict People and their irate communications can leave you at a loss for words.  The BIFF Response® Method helps you get your thoughts organized and under control so you can respond effectively. To be most effective, we suggest you explore the method in the BIFF Response® book […]