High Conflict People – Who are they?

They have a psychological barrier against examining their own behavior, and therefore they don’t change their own behavior, even when it would help them. Instead, they defend their actions and personalities—and remain stuck repeating their self-defeating behavior.

4 Mistakes to Avoid When Dealing with Difficult People

©2017 Bill Eddy, LCSW, Esq. Difficult people – we call them high conflict personalities – have a pattern of negative behavior with four primary characteristics: All-or-nothing thinking; unmanaged emotions; extreme behavior or threats; and a preoccupation with blaming others. Therefore, they tend to escalate conflicts, rather than to manage or resolve them — and they […]

You Know You’re Taking It Personally When…

©2009 Bill Eddy, LCSW, Esq. When you are involved with a High Conflict Person (HCP) whether personally or professionally, you have experienced how easy it is to get “hooked” into the conflict and how difficult it is to not take it personally. You can recognize the signs of taking it personally and learn how to manage […]