Resources for Dealing with
High Conflict People

If you already have an account, please login first. Otherwise you need to register using this form. You are purchasing access to the following Video on Demand. The Purchase Now button will take you to PayPal to complete your purchase.

First presented in March 2014

This 60-minute Webinar explains a simple method for teaching clients how to make proposals, ask questions about each other’s proposals, answer questions and provide information, and how to respond to proposals with “Yes” “No” or “I’ll think about it.” This webinar includes several video clips of this method, including an attorney and resistant client preparing a proposal for a mediation, and two bickering clients making proposals and responding to them during a mediation. This method emphasizes dealing with potentially high-conflict clients by redirecting them to make proposals when they shift back and forth into blaming. (Powerpoint Slides Handout available to purchasers upon request to



Lifetime Access for USD 59.99.
* This Field is required
* This Field is required
* This Field is required
Thank you for registering to access your HCI Video Training On Demand. We will now take you to PayPal to complete your purchase. Reminder: the email address used for registration is your login. Note: that it can sometimes take up to several hours for PayPal to confirm payments back to our system, if you don't see your video right away, please try an alternate browser or wait a few hours and try again. If you are still experiencing issues, please contact us at

Featured Products