Category Archives: resolution

Calming Holiday Conflicts © 2016 Bill Eddy When family and friends gather for this holiday season, it can be a time of joy—and conflict. This year, after 18 months of a bruising campaign for President of the United States, there … Continue reading

Posted in *High Conflict Politics, *High Conflict Relationships, *Managing High Conflict People, bullying, conflict resolution, dispute resolution, E.A.R. Statements, families, family dynamics, high conflict behavior, resolution | Tagged | Leave a comment

Here’s an interesting blog by someone applying our High Conflict People principles to Donald Trump, with a brief comment from Bill Eddy. Guest Blog by Nate Regier, commentary by Bill Eddy The Donald is a wildly successful real-estate mogul and … Continue reading

Posted in *Civility, *High Conflict Politics, *Managing High Conflict People, behavior patterns, conflict resolution, high conflict behavior, high conflict person, high conflict personalities, high conflict personality, hostile communications, media, politicians, resolution, Uncategorized | Tagged , , , | Leave a comment

Times have changed. Incivility is growing in the workplace, as well as in most areas of our society. How big of a problem is this? Why is this happening? And what can be done about it – as individuals and … Continue reading

Posted in *Civility, *Managing High Conflict People, *Workplace Issues, B.I.F.F., B.I.F.F. Responses, BIFF Response, bullying, conflict, conflict resolution, Culture of Blame, dispute resolution, E.A.R. Statements, email responses, HCPs, high conflict, high conflict behavior, high conflict person, high conflict personalities, high conflict professionals, high-confict people, hostile communications, human resource professionals, Making Proposals, New Ways for Work, problem-solving, resolution, social media, target of blame, training, Uncategorized, Unhooked Books | Leave a comment

Setting Limits Setting limits is not a simple subject when an HCP is involved. It’s like walking a tight rope or walking on eggshells. Yet it’s often necessary. If you avoid setting limits with an HCP, you risk an escalation … Continue reading

Posted in *High Conflict Relationships, E.A.R. Statements, HCI, HCP, HCPs, high conflict behavior, high conflict institute, high conflict person, high conflict personalities, high-confict people, resolution, target of blame, targets of blame | Tagged , , , , , , , | Leave a comment

Oh, Brother! Many families worldwide have an HCP who still depends on other family members as an adult to solve their routine personal problems – and angrily blames them when they don’t do it the way the HCP wants. I’m … Continue reading

Posted in *High Conflict Relationships, B.I.F.F., B.I.F.F. Responses, behaviors, BIFF, BIFF Response, BIFFs, Bill Eddy, conflict, conflict resolution, divorce, families, HCP, high conflict, high conflict behavior, high conflict institute, high conflict person, high conflict personalities, high conflict personality, high-confict people, parent, parenting skills, personal attacks, personalities, problem-solving, resolution, Uncategorized | Tagged , , , , , , , , | Leave a comment

For the past 6 years we have been teaching BIFF Responses to hostile and inaccurate communications – especially emails. These are usually written responses that are: Brief, Informative, Friendly and Firm. We teach this method to parents in divorce, employees … Continue reading

Posted in *High Conflict Politics, *High Conflict Relationships, *Managing High Conflict People, B.I.F.F., B.I.F.F. Responses, BIFF, BIFF Response, BIFFs, Bill Eddy, conflict, conflict resolution, dispute resolution, divorce, fault, HCI, HCP, HCPs, high conflict institute, High Conflict Institute.com, high conflict personalities, high conflict personality, high-confict people, high-conflict divorce, megan hunter, political rhetoric, politicians, resolution, Uncategorized | Tagged , , , , , , , , , | Leave a comment

A Nation of Alienated Voters and Alienated Children By Bill Eddy and Don Saposnek It has been well noted by journalists and sociologists that large numbers of today’s voters feel alienated by our current high-conflict political process. However, as an … Continue reading

Posted in *High Conflict Politics, *High Conflict Relationships, alienated child, alienated parent, conflict, conflict resolution, divorce, family law professional, family law professionals, family law system, family lawyer, family lawyers, family system, fault, HCI, HCP, HCPs, high conflict, high conflict behavior, high conflict clients, high conflict institute, High Conflict Institute.com, high conflict parents, high conflict person, high conflict personalities, high conflict personality, high conflict professionals, high-confict people, high-conflict divorce, high-conflict judges, high-conflict parent, Hight Conflict Institute, lawyers, mediation and restorative justice centre, mediators, personality disorder, personality disorders, political rhetoric, politicians, resolution, Uncategorized, Unhooked Books | Tagged , , , , , , , , | Leave a comment

Maria’s Choice Since she couldn’t get Carlos to go to her therapist to try an Intervention, she decided to  tell Carlos that she’ll only have contact with him at her therapist’s office. She talked it over with her therapist. She … Continue reading

Posted in *Borderline Personality Disorder, *High Conflict Relationships, *Managing High Conflict People, *Narcissistic Personality, antisocial, B.I.F.F. Responses, Bill Eddy, Bill EddyHigh Conflict Peoplechild alienationhigh conflict institute, bipolar disorder, blame, borderline, BPD, conflic, conflict, conflict resolution, high conflict, high conflict behavior, high conflict clients, high conflict institute, High Conflict Institute.com, high conflict person, high-confict people, Hight Conflict Institute, histrionic, histrionic personality disorder, histrionics, resolution, therapists, Uncategorized | Tagged , , | Leave a comment

A Workplace Example Rochelle’s boss, Phil, sent an email to the manager of a major project they were working on, explaining that it was running late: “Jim, I hope to have this project in to you by the end of … Continue reading

Posted in B.I.F.F., Bill Eddy, Bill EddyHigh Conflict Peoplechild alienationhigh conflict institute, HCP, resolution | Leave a comment