Category Archives: BIFF Responses

When Helping Hurts – How Professionals Become Negative Advocates – Or Not © by Bill Eddy, LCSW, Esq. Most professionals are helping professionals. We like to help our clients as lawyers, mediators, therapists, arbitrators, social workers, human resource professionals, financial … Continue reading

Posted in *Civility, *High Conflict Relationships, *Managing High Conflict People, *Mediation and Negotiation, BIFF Responses, E.A.R. Statements, family court, family law system, HCP, HCPs, high conflict person, high conflict personalities, high conflict personality, high conflict professionals, it's all your fault, legal disputes, mediators, mental health | Leave a comment

High Conflict Personalities in Employment Cases © 2016 John C. Edwards, Esq. It is expected and understood by most people in the legal profession that because of the intensely personal nature of the issues that come up in family law, … Continue reading

Posted in *Mediation and Negotiation, *Workplace Issues, B.I.F.F. Responses, behavior patterns, BIFF Responses, Bill Eddy, C.A.R.S., conflict resolution, Culture of Blame, dispute resolution, high conflict behavior, high conflict clients, high conflict person, high conflict personalities, high conflict personality, high conflict professionals, high-confict people, human resource professionals, persuasive blamers, workplace bullies | Leave a comment

The CARS Method for Resolving High-Conflict Situations © 2015 by Bill Eddy and L. Georgi DiStefano The CARS Method was developed specifically to address four big areas of difficulty in high-conflict situations, which often involve one or more people with … Continue reading

Posted in *Workplace Issues, behavior patterns, BIFF Responses, bullying, C.A.R.S., conflict resolution, dispute resolution, E.A.R. Statements, email responses, HCP, HCPs, high conflict behavior, high conflict person, high conflict personalities, high conflict personality, high conflict professionals, high-confict people, hostile communications, it's all your fault, Making Proposals, Negative Advocates, New Ways for Work, persuasive blamers, splitting, target of blame, Uncategorized, workplace bullies | Tagged | Leave a comment

What a great week at AFCC! Always the best conference of the year! By Michelle Jensen, MSW, JD Last week we were in Seattle at the AFCC Annual Conference. Over 1,000 family law and mental health professionals attended this exceptional conference … Continue reading

Posted in *New Ways for Families, *Parenting and Divorce, Association for Family and Conciliation Courts, BIFF Responses, child custody, conflict resolution, custody, divorce, family court, family law, high conflict person, high conflict personalities, high conflict personality, high-confict people, high-conflict divorce, high-conflict parent, hostile communications, Making Proposals, Medicine Hat Family Service, mental heath professionals, problem-solving | Tagged , | Leave a comment

Last week I spent three days in London – London, Ontario, that is! I trained almost forty professionals in our New Ways for Families method (see photo). Then I went on to Hamilton, Ontario, to give over 180 professionals an … Continue reading

Posted in *Managing High Conflict People, *New Ways for Families, behavior patterns, BIFF Responses, blame, conflict resolution, custody dispute, dispute resolution, divorce, Divorce Mediation, E.A.R. Statements, family court, family dynamics, HCP, high conflict behavior, high conflict clients, high conflict personalities, high conflict personality, high-conflict divorce, high-conflict parent, hostile communications, London | Tagged | Leave a comment

I just finished spending the past two weeks in Melbourne, Australia. It was my fifth visit to Australia and my fourth year teaching at Monash University Law Chambers. I must say I loved teaching the students and experienced lawyers, judges … Continue reading

Posted in *Managing High Conflict People, *Mediation and Negotiation, BIFF Responses, C.A.R.S., E.A.R. Statements, high conflict person, high conflict personalities, high conflict personality, high conflict professionals, high-confict people, hostile communications, human resource professionals, New Ways for Mediation | Tagged , | Leave a comment

Last week I was in Vienna, Austria, for a large conference and a small group training. The conference was the International Academy of Law and Mental Health, held at the Sigmund Freud University in Vienna. It was really great to … Continue reading

Posted in *Managing High Conflict People, *New Ways for Families, Alberta, BIFF Responses, E.A.R. Statements, HCPs, helping professionals, mental health, mental heath professionals, mental illness, personality disorders, Sigmund Freud, therapists, training, Uncategorized | Tagged , | Leave a comment

Whew! My last month (October) was filled with travel for seminars all over North America. I’ve been so busy I haven’t had a chance to write about them. First, two days after I returned from Australia and China in September, … Continue reading

Posted in *Mediation and Negotiation, *New Ways for Families, APFM, B.I.F.F., B.I.F.F. Responses, BIFF, BIFF Response, BIFF Responses, high conflict clients, high conflict person, legal professionals, Making Proposals, Malibu, mediators, Pepperdine University School of Law, Psychology of Conflict | Tagged , , , , | Leave a comment

      Last week I had the pleasure of teaching 30 law students and professionals at Monash University Law Chambers in Melbourne, Australia. (Pronounced “Melbin” here.) It was a particularly interactive class, with many questions and ideas throughout the … Continue reading

Posted in BIFF Responses, bullying, C.A.R.S., E.A.R. Statements, high conflict personalities, high-confict people, narcissism, narcissistic, personality disorder | Tagged | Leave a comment

On August 5-6 I gave a training to approximately 70 department supervisors, lawyers and Human Resource professionals for the County of El Paso, Texas. The focus was on dealing with consumers as well as employees and others who may demonstrate … Continue reading

Posted in *High Conflict Relationships, *Workplace Issues, B.I.F.F. Responses, BIFF Response, BIFF Responses, C.A.R.S., conflict resolution, dispute resolution, E.A.R. Statements, high conflict behavior, high conflict personalities, human resource professionals | Tagged | Leave a comment