High Conflict People aren’t just difficult people - they're the most difficult people.

High Conflict People aren’t just difficult people, 

they're the MOST difficult people.

High Conflict People pick a Target of Blame and assault that person verbally, physically, financially, etc. High Conflict People promote high conflict divorces, lawsuits, complaints against co-workers, neighbors, friends and family. They sue professionals, gather negative advocates, cost employers lots of time and money. High Conflict People convince everyone that it's all your fault! If you're dealing with a situation like this then you've come to the right place to get information, resources and tools to help you. 


Featured Products


Is Divorce Mediation For You? 

This 1-hour dramatization of scenes from a divorce mediation shows how an experienced mediator (Bill Eddy) guides the process, provides legal information, manages anger and sadness, and helps the parties make proposals and reach agreements.

See a FREE 3-minute video of excerpts or order the full video below. Order Now 




patterngreyHCI PatternViewer

For Parenting Disputes In Divorce

Using a graphic timeline on an easy-to-read screen, the HCI PatternViewer is a powerful software service for organizing all of the information and documents in a custody or other parenting dispute with a high-conflict other parent.

To date, every case using this method has reached a satisfactory settlement or prevailed in family court. Based on patterns described in Bill Eddy's book Splitting.

Order Now

BIFF Response Website is Here

A BIFF Response will help you get back in control when someone attacks or blames you. Learn the four steps for giving a fast, effective reply to hostile emails, texts and other communications.

This email address is being protected from spambots. You need JavaScript enabled to view it.  
916-258-BIFF (2433)

See a Video of this powerful response method or
Order the BIFF book!







Bill Eddy, LCSW, Esq. - Consultations & Training

William A. "Bill" Eddy is an attorney, therapist and mediator and the President of the High Conflict Institute. He provides consultations and training about managing high-conflict personalities to professionals, including attorneys, judges, mediators, mental health professionals and human resource professionals.  He has presented in over 25 of the US States, Canada, Australia, France and Sweden. He is on the part-time faculty at the Pepperdine University School of Law and on the part-time faculty of the National Judicial College.

Mr. Eddy is the author of several books, including Its All Your Fault!: 12 Tips for Managing People Who Blame Others for Everything and High Conflict People in Legal Disputes.  He is the developer of the New Ways for Families program in use in several family court systems, the C.A.R.S. Method for conflict resolution with high conflict individuals in the workplace or anywhere (explained in the book It’s All YOUR Fault!), and the co-developer of the new HCI Pattern Viewersoftware service for presenting high-conflict parenting behavior in divorce settlement and litigation.   


See What People Are Saying about Bill's books and training.

Workplace Issues

product2It's All Your Fault! 12 Tips for Managing People Who Blame Others for Everything

Learn about four "high-conflict" personalities and a four-step method for managing them—whether you're the "Target of Blame" or someone close to them. Excellent information and tools for the workplace, whether you're a manager or an employee. See a Video of testimonials about the positive impact of this on people’s lives.